Before a contractor can receive payments, identity verification has to be complete. Verification is handled by the entity that pays the contractor, and VoltPay collects the documents it depends on.
What Contractors Submit
Section titled “What Contractors Submit”- Government-issued photo ID (passport, national ID, or driver’s license)
- Tax identification number
- Tax form: W-9 for US contractors, W-8BEN or the local equivalent for non-US contractors
- Proof of address (utility bill or bank statement) in some jurisdictions
If you engage a contractor through COR or EOR, VoltPay collects these documents during onboarding. At your request, we can also run a background check through Checkr.
The Process
Section titled “The Process”- Contractor is invited and uploads their documents
- The paying entity verifies their identity
- Status updates to “Active” when approved
Timeline
Section titled “Timeline”- Most contractors: verified within 24-48 hours
- Manual review: up to 5 business days (if documents are unclear or the jurisdiction requires extra checks)
If Verification Fails
Section titled “If Verification Fails”Common reasons for failure:
- Blurry or expired ID document
- Tax form does not match the name on the ID
- Address document is too old (must be within 3 months)
The contractor receives clear instructions on what to resubmit.